Marketing Tips for Small and Medium Businesses
Are you a small business owner and you are looking for ways to market your business so you can stand out from the competition? Increasing sales and revenue for your business depends on your marketing strategies. To succeed as a small or medium-sized business, you need to have in your arsenal some powerful marketing strategies that will make your small business thrive.
As a small business owner, marketing can be very challenging as every business is competing for attention in the marketplace. To help you get started, we have compiled a list of marketing tips every small business owner can apply to boost sales and revenue for their business.
Here are 7 top marketing tips for small business owners. These tips will help you reach more of your target audience and grow your business.
Invest in Social Media Marketing
Does your business have a social media presence? For a small business, it is advisable to leverage social media to promote your business. It is a great way to find and engage with your customers.
Social media marketing is one of the cheapest and most effective forms of marketing. With as little as $50, you can run Facebook ads and your message will reach tens of thousands of your target audience.
Facebook and Instagram are two big social platforms you should consider using for your business. Depending on your business, LinkedIn and Twitter can also be effective for a B2B type of business.
Most small businesses have found their way to success using social media marketing and your business shouldn’t be left behind.
Do you normally get good testimonials from customers or clients? If yes, then you need to start using them to market your business to potential customers. Testimonials can be a powerful marketing tool when used correctly for your business.
If customers or clients don’t send you feedback or testimonials, you need to start requesting for them. If possible, you can request video testimonials. A video testimonial proves more legit than words testimonials.
Your testimonials can be uploaded to your social media accounts and be used as marketing materials to entice your target audience. Your audience is more likely to trust your business with a video testimonial now that fake online testimonials are everywhere on the internet.
Also, video content gets more engagement on social media than other forms of content as most social media platforms’ algorithm favors video content. This means your message will reach a good number of people.
This doesn’t also rule out the effectiveness of word testimonials. Just make sure you are leveraging on testimonials to market your business.
People are searching for products and information every day with the help of search engines. Do you have a website? Is your website optimized for search engine queries?
Having a website is another way a small business can market its business. If you can build a website that is well optimized for search engine and conversion, then you are one step above your competitors who don’t have an optimized website.
Your website should not just contain promotional content. It should contain some educational content to educate readers on a specific product or service.
Your website should also have a human-powered live chat plugin embedded in it to get visitors on your site talking. Every bounced visitor is a missed opportunity. Visitors on your website may have questions on their mind that need answers before they can make the next move. With a live chat, you will be able to start a conversation with them.
Live chat also helps you serve your clients and customers better.
Start a Reward Program
This is one marketing strategy that most small businesses overlooked. Having a way to reward returning customers and clients is one strategy to encourage more patronage.
Taking it further to also reward customers or clients who refer their friends and/or family members is one way to turn customers into marketers for your business.
This can be a 10% discount on the next purchase for customers or clients whose referral made a transaction with your business. Or, customers with the highest number of purchases can get a gift item or a 25% discount on their next purchase.
This marketing strategy is very effective because money spent on getting new customers or clients is far more than what will be spent on retaining customers who are already spending their money with you.
Are people still checking their emails? Yes, they are. People still read email first thing when they wake up in the morning. Email marketing is still an effective way for small business to market their business.
Email marketing is one way to reach people who may not know about your business. If you know your target audience very well, you can know where to look to get their email addresses.
Email marketing is also one of the cheapest means of online marketing. You can craft a personalized email introducing your business and what people will benefit from buying your products or services.
Register Your Business on Google and Yelp
If you want to reach people in your locality, then you should get your business listed on Google and Yelp. It is another form of local SEO. You can register your business on Google and Yelp for free, add images and a business description to let prospective customers know about your business.
After your business is listed on any of these sites, you can then start telling customers and clients to drop reviews on your account.
Provide Great Customer Service
When it comes to getting repeat customers, you need to make customers who are already doing business with you happy so they can come back and also refer their friends and family members.
There is nothing more effective than delivering great customer service to your customers. It is free and one of the most effective ways to grow a business. A business with great customer service is a business that customers love and want to stick to.
When customers or clients are happy doing business with you, they stick with you for as long as they keep getting value from your business. They can also reconsider doing business with you even when you increase the price of your products or services.
Running a business can be fun and easy when you have good marketing strategies under your belt. If you are struggling with marketing your small business in 2022, these marketing tips should be of great value to you. If you apply any of the marketing tips above to your business, you are certain to see improvement in your business.